AI-Powered Intelligence

Every policy sold is a promise.
Every claim processed is the promise kept.

Llumiq is the intelligence layer between claims and decisions — helping insurers process claims documents, assess coverage, flag FWA risks, and generate audit-ready case notes without replacing existing systems, starting with Health Insurance.

STEP 01

Policy promise

STEP 02

Claim event

STEP 03

Llumiq intelligence layer

STEP 04

Decision-ready outcome

Built for claims teams, legacy systems, and insurer-grade governance.

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Capabilities

Claims intelligence, from document intake to decision support

Llumiq helps claims teams move from fragmented documents to explainable, decision-ready outputs for human handlers.

01

Document ingestion

Extract information from claim forms, emails, invoices, medical reports, policy documents, and supporting files.

02

Completeness checks

Flag missing documents, inconsistent information, and incomplete submissions before assessment begins.

03

Policy retrieval

Find relevant policy clauses and connect them to the claim context.

04

Coverage assessment

Support handlers by checking claim details against policy rules, limits, exclusions, and coverage conditions.

05

FWA signal detection

Highlight suspicious patterns, anomalies, and potential fraud-waste-abuse indicators.

06

Audit-ready case notes

Generate explainable case summaries with source references, step-by-step checks, and reasoning trails.

Trust & Governance

Built for insurer reality

Claims AI needs more than automation. It needs explainability, governance, integration readiness, and trust.

01

Explainable and audit-ready

Every recommendation includes source references, checks performed, and reasoning steps.

02

Sits on the legacy stack

Designed to integrate with existing policy, claims, email, and payment systems. No rip-and-replace required.

03

Claims-specific agents

Purpose-built agents for document ingestion, policy retrieval, coverage assessment, claims analysis, and FWA detection.

04

MAS TRM-aligned, PDPA-ready

Designed with insurer governance, data protection, and compliance expectations in mind.

05

Data stays controlled

Deployment options can keep insurer data within private environments and reduce data-sovereignty concerns.

Get Started

Turn claims operations into intelligence infrastructure

Start with one claims workflow. Prove the value. Expand into a claims intelligence layer across the organisation.

Book a demo

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